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Privacy Policy

Last Updated: November 5, 2024

At esportslobby.com, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

1.1 Personal Information

When you register for an account, we may collect:

  • Full name
  • Email address
  • Username and password
  • Payment information (processed securely through third-party payment processors)
  • Invite code information

1.2 Automatically Collected Information

When you access our platform, we automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses
  • Operating system information

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, including:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how users interact with our site
  • Preference Cookies: Remember your settings and preferences

2. How We Use Your Information

We use the collected information for the following purposes:

  • To create and manage your account
  • To provide our esports betting intelligence services
  • To process payments and transactions
  • To send you important updates and notifications
  • To improve our platform and user experience
  • To analyze usage patterns and optimize our services
  • To prevent fraud and ensure platform security
  • To comply with legal obligations
  • To send marketing communications (with your consent)

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

3.1 Service Providers

Third-party vendors who perform services on our behalf, including:

  • Payment processors (Stripe, PayPal, etc.)
  • Email service providers
  • Analytics providers (Google Analytics)
  • Hosting and infrastructure providers

3.2 Legal Requirements

We may disclose your information if required by law or in response to:

  • Valid legal process (subpoenas, court orders)
  • Requests from law enforcement or government agencies
  • Protection of our rights, property, or safety
  • Investigation of fraud or security issues

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement industry-standard security measures to protect your information:

  • SSL/TLS encryption for data transmission
  • Encrypted database storage
  • Regular security audits and vulnerability assessments
  • Access controls and authentication requirements
  • Secure backup procedures

However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

5.1 Access and Correction

You may access and update your account information at any time through your account settings.

5.2 Data Deletion

You may request deletion of your account and personal data by contacting us at privacy@esportslobby.com. Please note that we may retain certain information as required by law or for legitimate business purposes.

5.3 Marketing Communications

You can opt-out of marketing emails by clicking the "unsubscribe" link in any marketing email or by adjusting your account preferences.

5.4 Cookie Preferences

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you close your account, we will delete or anonymize your information within 90 days, except where retention is required by law.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. GDPR Compliance (EU Users)

If you are located in the European Union, you have additional rights under GDPR:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

To exercise these rights, contact us at privacy@esportslobby.com.

11. CCPA Compliance (California Users)

California residents have specific rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to request deletion of personal information
  • Right to non-discrimination for exercising CCPA rights

We do not sell personal information. To exercise your CCPA rights, contact us at privacy@esportslobby.com.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: privacy@esportslobby.com

Website: esportslobby.com

Response Time: We aim to respond to all privacy inquiries within 48 hours

Your Privacy Matters

We are committed to protecting your privacy and ensuring the security of your personal information. If you have any questions about how we handle your data, please don't hesitate to reach out.